Episode 243: Gary Bird

9-Box Grid Method

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In this episode, Gary Bird breaks down the 9-Box framework and how dental practice owners can decide whether to keep, coach, or let go of a team member. If you’re struggling with dental team management, hiring decisions, employee performance, or leadership challenges in your dental practice, this episode gives you a clear system. Gary explains how to evaluate potential vs performance, improve accountability, determine raises, and make confident staffing decisions that drive dental practice growth. This conversation covers dental leadership, team development, employee retention, and building a high-performing dental office. If you want stronger systems, better team culture, and predictable dental growth, this episode is essential.