Episode 282: AI by Dr. Shane Wingler

One AI-Scheduled Patient Paid for the Entire Year

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What happens when your practice stops sending missed calls to voicemail?

In this episode, Dr. Shane Wingler shares how his practice implemented an AI Receptionist and what happened next.

Over a five-month period, the AI answered missed new-patient calls, scheduled after-hours appointments, and helped recover opportunities that would otherwise have gone to competing practices.

One patient scheduled through the AI Receptionist paid for the platform for the entire year. Then that patient scheduled their entire family.

In this conversation, Gary Bird and Dr. Shane discuss:

How the AI Receptionist handles missed calls automatically
Why 19 out of 28 missed new patient calls still got scheduled
The real ROI behind AI phone answering for dental practices
How the AI supports front office team members during busy times
What patients experience when calling after hours
Why practices are using AI to eliminate lost opportunities

If your practice struggles with missed calls, limited front-desk capacity, or after-hours patient inquiries, this episode shows what is possible when every call gets answered.