Episode 285: Gary Bird

Ten Ways to Be a 10 Out of 10 Dental Office… That Patients Will Love!

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Most dentists focus on clinical excellence while overlooking the patient experience, which is quietly costing them new patients and treatment acceptance.

In this episode, Gary Bird shares 10 practical ways to build a practice patients genuinely love, including reducing the 28-day wait, improving front desk performance, using patient financing to increase treatment acceptance by 30%, and earning more Google reviews. Drawing from the systems SMC has implemented across more than 1,195 dental practices, Gary explains how these simple operational changes drive better dental marketing results, stronger practice management, and sustainable new-patient growth for fee-for-service, PPO, startup, and DSO practices.

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