Episode 189: Gary Bird

11 Ways Dentists Self-Sabotage Growth: #5 – Your Review Replies Are Repelling Patients

In this episode of Dental Marketing Goat, host Gary Bird breaks down one of the biggest mistakes dentists make that sabotages their practice growth: responding emotionally to negative Google reviews. Learn how to protect your dental practice’s reputation, respond professionally to reviews, and boost patient trust through simple, effective scripts. Gary shares real examples and gives a proven strategy you can use today to turn online criticism into growth opportunities. If you’re trying to improve patient acquisition, increase new patient conversion, and dominate your local SEO, this episode is a must. Discover how mastering review responses can lead to higher search rankings and more 5-star credibility. Watch now to transform how your dental office handles online feedback.