Episode 191: Gary Bird

11 Ways Dentists Self-Sabotage Growth: #7 – How Your Referral Blindspot Is Killing New Patient Flow

In this episode, host Gary Bird reveals why so many dentists unknowingly sabotage their growth by neglecting patient referrals, one of the most powerful drivers of dental practice growth. Gary breaks down how low referral numbers often signal deeper customer service or operational problems that hold practices back. Learn how improving the patient journey and using simple scripting can unlock a steady stream of high-quality referrals. Discover actionable strategies to turn marketing patients into loyal referral sources and build a thriving dental practice. If you want to increase patient referrals, improve customer service, and scale your dental office with confidence, this episode is for you. Get Gary’s proven tips and free training by watching now.

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Gary Bird

Founder of SMC National

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