Episode 235: Gary Bird

AI Receptionists Might Be Causing You to Lose 7 New Patients EVERY MONTH!

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AI receptionists are becoming popular in dental practices, but most dentists don’t realize they may be costing them new patients every month. In this episode, Gary Bird breaks down the real data behind AI receptionist performance, phone conversion rates, and why many AI systems convert worse than voicemail. You’ll learn how AI fits into dental marketing, what metrics actually matter for new patient growth, and how to evaluate AI tools based on scheduling, show rates, and treatment acceptance, not voice quality. This conversation covers missed calls, front desk conversion gaps, and how AI will soon evolve into a full internal marketing system for dental practices. If you want to use AI to grow your dental practice without losing patients, this episode explains what’s working, what’s not, and what to do next.

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Gary Bird

Founder of SMC National

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