Episode 8: Sasha Tapie

He Reduced ‘No-Shows’ with One Trick

Sasha Tapie, CEO of TLC Dental, tells Gary how his six-location group has grown from seeing 250 patients a week to roughly 1100, how he and his team have tackled the problem of patients who schedule and then don’t show up, and why doctors reaching out before an appointment is key to building long-term patient relationships.